QTruck Szálítmányozás

QTruck English

Terms and Conditions

Old versions:
 - 2025-12-11
- 2026-02-27 (actual)

Terms and Conditions – Logistics Services


Effective: 2026.02.17.


1. General Provisions


1.1. These Terms and Conditions (T&C) govern the legal relationshipbetween [Company Name] (registered office: [Address], registration number:[If applicable], tax number: [If applicable], hereinafter: Service Provider)and its clients (hereinafter: Client) regarding logistics, freightforwarding, and transportation services.


1.2. The Service Provider provides services under these T&C, includingFTL (Full Truck Load), LTL (Less Than Truck Load), and GRP (groupage)services.


1.3. These T&C are binding for all Clients utilizing the ServiceProvider’s services, including domestic and intra-EU internationaltransports.


2. Description of Services


2.1. The Service Provider undertakes to transport goods safely and on timeto the addresses provided by the Client.


2.2. Services may include: - FTL (Full Truck Load) – full truckloadshipments - LTL (Less Than Truck Load) – partial shipments - GRP (Groupage)– consolidation of multiple clients’ goods


2.3. The Service Provider reserves the right to engage subcontractedcarriers for the performance of the transport.


3. Order and Performance


3.1. Orders may be placed in writing, by e-mail, by phone, or via the onlineplatform.


3.2. The Service Provider confirms the order, and such confirmationconstitutes the formation of the contract.


3.3. Delivery times are agreed between the Service Provider and the Client.


4. Fees and Payment Terms


4.1. Transport fees are determined by the Service Provider in the offer.


4.2. Payment is due against invoice within the period specified on theinvoice.


4.3. Late payment may incur default interest.


5. Transport and Risk Transfer


5.1. Risk transfers to the Client upon receipt of the goods.


5.2. The Service Provider is liable for damages during transport within thelegally defined liability limits.


6. Complaint Handling


6.1. Complaints must be submitted via e-mail or in writing within [X] daysof delivery.


6.2. The Service Provider will investigate and respond to complaints within[Y] days.


7. Liability


7.1. The Service Provider’s liability covers direct damages arising from thetransport contract.


7.2. Late delivery, lost profits, or indirect damages are excluded fromliability.


8. Force Majeure


8.1. The Service Provider is exempt from liability if contract performanceis prevented by a force majeure event.


9. Dispute Resolution


9.1. The parties shall attempt to resolve disputes amicably.


9.2. If amicable resolution fails, disputes shall be submitted to thecompetent court at the Service Provider’s registered office.


10. Final Provisions


10.1. These T&C supersede all previous agreements.


10.2. The Service Provider reserves the right to amend these Terms andConditions.




Date: Vecsés, 2026.02.17